Refund and Returns Policy

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Cancellation Policy

  1. Cancellation on orders made 48 hours or more prior to scheduled pick-up time will be transfer to STORE CREDIT, valid for ONE year since the date of order.
  2. Cancellations made less than 48 hours of scheduled pick-up time are subject to a charge of the total amount of your order.

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Return Policy

We do not accept return or exchange of products, except in the following circumstance:

  1. If the flowers are not fresh or have broken petals when delivered,
  2. If the style does not match with the order placed,

Please contact us at 825-863-1168 or via email within 24 hours upon receiving your order, and we will issue you a full refund.

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